Forum PHP Romania - Discutii despre PHP, MySQL, Javascript, AJAX, etc

[asavin]

Spuneti-mi si mie va rog daca am exagerat cumva in discutia de mai jos (care are chef si timp sa citeasca ... il rog sa citeasca tot pentru altfel nu are rost):

Mail nr. 1:

Citat: From: Alexandru Savin
Sent: Tuesday, March 04, 2008 1:49 AM
To: Dispute
Subject: Dispute type: Issue after buyer accepted work as 100% complete - ADVICE ONLY - Coder






Feedback type:Mediation / Arbitration (Facilitator)

Action wanted: Issue after buyer accepted work as 100% complete
Process as: Advice only
Role: Coder
Comment:
Hi!

I did everything as requested in the buyer's job request (and did even more) but he only rated me 8.

He initially requested a small script to return the last post form a WordPress blog to it's site. He said that he will make the needed HTML code for the script that I will make. But I did even the CSS formating and some HTML code. It wasn't a problem, the only think I requested was a good ratting.

I have already rebut his ratting.

Please advice me what to do next.

Thanks,
Alex


Raspuns :

Citat:
Alex,



You are not suppose to negotiate the rating with the buyer. We can not guarantee that they will rate a certain way. We do not change ratings. These are opinions of the individual users. Ratings are not meant be negotiated on.



If you have further questions, please feel free to contact me.



Sincerely,
Tina McElroy



============================================
www.RentACoder.com
How Software Gets Done



Exhedra Solutions, Inc.
14310 North Dale Mabry Hwy
Suite #280
Tampa, FL 33618
============================================

Mail Nr.2 :

Citat:
Yes, of course, but he said, after I asked him why he rated me as he did, that it was a mistake .. he wanted to rate me 10. Please check the bid's comments and you will see what I mean.
I understand that, normaly, it shouldn't be changed but this isn't normal, this is a mistake and this is my first raiting and it will realy affect my later jobs.

Thank you,
Alex

Raspuns :

Citat: Alex,



In general, Rent a Coder does not change ratings. Ratings express the personal opinion of the person giving the rating, and people's opinions vary widely. What is a 10 behavior for one person may only be a 7 for another and may represent a 5 for another. The rating party has a right to express their opinion, even when the receiving party disagrees with it.



However, you can rebut a rating. Also the following types of ratings and/or rating comments will be changed upon request because they either undermine the integrity/accuracy of the rating system, or can be done while guaranteeing that they are not retaliatory:



http://www.rentacoder.com/RentACoder/misc/RatingAndRatingCommentChangePolicy.asp



If one of the above is the case, then please indicate:

1) Which one it is

2) Quote the portion of the rating that falls into it

3) Provide the proof necessary to verify the above (if required).



If it does not fall into the above, then your best choice is to rebut the rating. There is some very good advice on that page above on how to do this to maximize its effectiveness. If you have any other questions, please let me know.



If you have further questions, please feel free to contact me.



Sincerely,
Tina McElroy



============================================
www.RentACoder.com
How Software Gets Done



Exhedra Solutions, Inc.
14310 North Dale Mabry Hwy
Suite #280
Tampa, FL 33618

Mail Nr. 3:

Citat: I can't find or don't know if one of those is the case for my problem. But than why should I lose rating and money for a mistake that I'm not responsible for. Pleas read the fallowing chat between me and the buyer (posted on job's page from rentacoder.com):

<<
By Alexandru Savin with 1 ratings averaging 8 (Very Good)
From Galati, Galati in Romania (see local date/time)
Posting # 16,107,296 on Tuesday Mar 4, 2008 12:38:11 AM EDT




Why did you rate me only 8 ?

I did the job and did even more than you specify in the job request.

The CSS formatting wasn't from the first in the specifications. You requested only a small php script to show the last post from your blog on the page witch I did from the first upload.

By inzimam with 1 ratings
From Leicester, Leicestershire in United Kingdom (see local date/time)
Posting # 16,111,575 on Tuesday Mar 4, 2008 5:46:24 AM EDT




I'm sorry I was sure I rated you 10. The 8 is a mistake. Is there a way to change this?

>>

This, I hope, can be considered as a good proof. Please don't let me pay for others mistake.

Thank you,
Alex

Raspuns :

Citat: Alex,



We do not change ratings because of a mistake. Everybody on this site has the same rule. We don’t change for mistakes and an 8 is not a bad rating. Believe me, you are not the first person with this exact same issue. I am sorry you do not like it, but the buyer gave you an 8 which he has every right to do. I do not know what else there is to discuss about this.



We are not changing the rating. Our best coders have received ratings less than a 10 and still are our top coders.



Even if the buyer asked us to change a rating that he himself made, will tell him that we are sorry, but he needs to be more careful next time.



If you have further questions, please feel free to contact me.



Sincerely,
Tina McElroy



============================================
www.RentACoder.com
How Software Gets Done



Exhedra Solutions, Inc.
14310 North Dale Mabry Hwy
Suite #280
Tampa, FL 33618
============================================


Mail Nr. 3:

Citat: "We do not change ratings because of a mistake." Than why is this case written for :
<<You placed a rating on the wrong person and we (in our sole deterimination) can confirm conclusively that you did. We will then move the rating to the proper person.>>(quote from Rent A Coder Rating Change Policy ).
It is somehow the same thing... isn't it ? Isn't this treated as a mistake some part of a job did ?

"but the buyer gave you an 8 which he has every right to do" ? This is a mistake! It can not be treated as a rightfulness problem. I didn't oppugn his right to rate as he feels!

"but he needs to be more careful next time" I really don't care if he is or not. I'm responsible for what I do.

Please do not consider this email as a dispute with you. I really thought that your company's rating system is the best from this type of websites. I really thank you for your time and if this really can not be fixed than I'll take care on future jobs.

Sincerely,
Alex

Raspuns :

Citat: Alex,



You are not saying that you placed a rating on the wrong person, are you? Let’s say that the rule you refer to is used in the case, which it is not. I can not conclude that the buyer made a mistake or not. It can not be changed.



If you have further questions, please feel free to contact me.



Sincerely,
Tina McElroy



============================================
www.RentACoder.com
How Software Gets Done



Exhedra Solutions, Inc.
14310 North Dale Mabry Hwy
Suite #280
Tampa, FL 33618
============================================


Mail Nr. 4:

Citat: I didn't said that my issue can be treated by that case, but that my issue is a mistake too and you said that you can not change ratings based on mistakes. And yes you can conclude from his own testimonials from that job's comments posting area. There, as I said before, he realised that he did a mistake and that he wants to fix it some how (see below). I really don't understand why you don't treat this kind of issues!?




Si raspunsul care m-a lasat putin cu gura cascata :

Citat: Alex,



You can do nothing to make me change the rating. If I did I could potentially get in trouble with my job. You can email 100 times and it will not change the fact that the rating will not be changed.



I am going to ask you to stop emailing me over this dead issue. If you continue to do so, you may lose your account altogether. The buyer, nor you, nor me, nor my manager, nor the owner will change your rating. If you do not stop emailing me about this, I will have to assume that you are unwilling to use the site and abide by the contract that you have agreed to on this site.



If I receive another email about this, I am going to notate your account about it.



It seems that you want me to bend or break a policy to suit your personal needs.



Please cease these pointless emails.



If you have further questions, please feel free to contact me.



Sincerely,
Tina McElroy



============================================
www.RentACoder.com
How Software Gets Done



Exhedra Solutions, Inc.
14310 North Dale Mabry Hwy
Suite #280
Tampa, FL 33618
============================================

[mihaitha]

Las-o moarta. Are 100% dreptate, si tu ai 0.

Politica lor este sa nu schimbe rating-urile. Asta e. Lui ca angajat la rentacoder nu i se permite sa schimbe ratingurile. Si mi se pare normal. Daca s-ar putea schimba, n-ar mai avea nici o credibilitate.

Exemplul care i l-ai dat din policy este 100% irelevant. Acolo nu zice nimic de schimbat rating-ul, ci de faptul ca in caz de greseala va fi mutat rating-ul, cu aceeasi valoare, la coderul corespunzator. Nu se modifica, numai se muta.

Lucreaza bine si data viitoare spune-i clientului sa aiba grija cum voteaza.

[asavin]

mihaitha a scris: Las-o moarta. Are 100% dreptate, si tu ai 0.

Politica lor este sa nu schimbe rating-urile. Asta e. Lui ca angajat la rentacoder nu i se permite sa schimbe ratingurile. Si mi se pare normal. Daca s-ar putea schimba, n-ar mai avea nici o credibilitate.

Exemplul care i l-ai dat din policy este 100% irelevant. Acolo nu zice nimic de schimbat rating-ul, ci de faptul ca in caz de greseala va fi mutat rating-ul, cu aceeasi valoare, la coderul corespunzator. Nu se modifica, numai se muta.

Lucreaza bine si data viitoare spune-i clientului sa aiba grija cum voteaza.
Pai si mie mi se pare normal sa nu se schimbe ratingurile dar in cazul meu a fost o greseala (recunoscuta de cumparator pe situl lor) ... nu inteleg de ce nu poate fi considerata o greseala atata timp cat e o greseala recunoscuta ....

Citat: By inzimam with 1 ratings
From Leicester, Leicestershire in United Kingdom (see local date/time)
Posting # 16,111,575 on Tuesday Mar 4, 2008 5:46:24 AM EDT




I'm sorry I was sure I rated you 10. The 8 is a mistake. Is there a way to change this?

[mihaitha]

Pentru ca nu schimba ratingurile nici in caz de cutremur sau de judecata de apoi. Asta e politica. Poate sa fi vrut clietul sa iti dea 20, problema lui. Ei nu schimba ratingurile. La fel cum tu nu faci * oral. E o chestie de principiu/politici de functionare. Nu-ti convine, lucreaza cu alt serviciu de freelancing. Cand te-ai inscris ai acceptat niste termeni si conditii. Le-ai citit cum trebuie?

[asavin]

mihaitha a scris: Pentru ca nu schimba ratingurile nici in caz de cutremur sau de judecata de apoi. Asta e politica. Poate sa fi vrut clietul sa iti dea 20, problema lui. Ei nu schimba ratingurile. La fel cum tu nu faci * oral. E o chestie de principiu/politici de functionare. Nu-ti convine, lucreaza cu alt serviciu de freelancing. Cand te-ai inscris ai acceptat niste termeni si conditii. Le-ai citit cum trebuie?

OK ... inteleg ce vrei sa zici tu ... sunt deacord ca trebuie sa ai o politica de functionare de care sa te tii ca de legile unui stat... dar ca si legile .. se gasesc erori in polita si se repara ...

Sincer nici nu ma mai intereseaza ratingul ala .. dar ultima faza cu amenintatul m-a lasat cu gura cascata ...

Legile si politicile unei companii/tari etc ... pot fi gresite ... deci si reparate ...

Nu am cerut eu sa schimbe ei regulele pentru mine doar macar sa recunoasca ca asta cam schimba valoare ratingurilor ... daca buyer-rii nu sunt educati in a pune rating-uri pot aduce prejudicii foarte mari unui coder .. unii isi mananca painea din acel rating (nu e si cazul meu dar ...) ....

[kyron]

Iti dai seama ce s-ar intampla daca ti-ar modifica tie nota ? S-ar crea un precedent. Iar pentru un site de dimensiunea lor, la numarul de "tranzactii" care se fac zilnic, imagineaza-ti ce consecinte ar putea avea. Regulile sunt reguli, sunt clare, sunt acceptate de coderi la inscriere, si se pare ca personalul de acolo chiar le respecta, si asta e un lucru bun. Erori umane sunt peste tot, nimic nu e perfect, se intampla zilnic catastrofe din cauza erorilor umane, asa ca nu cred ca un 8 e un capat de tara.

Eu nu te cunosc pe tine, si nici nu vreau sa crezi ca am ceva cu tine, dar parerea mea este ca acel client ti-a dat 8 pentru ca asa a considerat el, nu pentru ca a gresit. Probabil ceva nu i-a convenit. Nu neaparat calitatea scriptului tau... nu stiu, ceva nu i-a placut. Apoi cand i-ai spus ca i-ai facut ceva in plus, nu cred ca avea chef sa intre in polemici... si a spus din complezenta ca a fost o greseala. Ca sa nu se mai complice. Eu personal nu prea cred ca poti apasa "din greseala" pe 8 in loc de 10. Putin probabil.

[asavin]

kyron a scris:
parerea mea este ca acel client ti-a dat 8 pentru ca asa a considerat el

Da poate fi si asta o varianta ... poate ca asta a fost si parerea ei.

Va multumesc si, asa cum am zis si in mail, o sa incerc sa am grija pe viitor.

[mihaitha]

Frumos din partea ta ar fi sa ii trimiti un mail doamnei/domnisoarei McElroy si sa iti ceri scuze.

[Pirahna]

Si ar fi util sa inveti engleza mai bine.
Si ala nu era un proiect de 10$ ?

[elrukn]

Citat: the only think I requested
eu "mor" cand vad greseli de genul asta si nu iti dadeam nici 8 doar din cauza asta. oricum 8 nu e un rating slab, mai ales daca e un proiect mic ...

[kyron]

elrukn a scris: eu "mor" cand vad greseli de genul asta si nu iti dadeam nici 8 doar din cauza asta. oricum 8 nu e un rating slab, mai ales daca e un proiect mic ...

nu e cazul sa faci exces de zel. N-are nicio treaba una cu alta.

[PHPRomania Bot]